Our customer service department offers answers to a selection of frequently asked questions from consumers
Our customer service department offers answers to a selection of frequently asked questions from consumers
Terms of Delivery
In Spain, upon receipt of payment, your order will be delivered within 24 to 72 hours, with notification by telephone number provided by you when ordering.
For shipments to other countries, you can consult our customer service department.
Payment Methods
Payment can be by credit card or bank transfer
How can I place an order?
Orders can be made through our online store or by telephone: +34 953 730 109
Varieties of oils
Our oils are grouped in 3 olive varieties, each with its own characteristics and Designation of Origin: «Sierra de Cazorla», Picual and Royal. The Arbequina variety is a variety of olive trees originating from The Holy Land.
Differences between Spicy/Bitter and Mild
Spicy: A sensation that leaves oil in the throat after swallowing, normally found in the healthy oils, whose quality comes from the natural antioxidants of the oil and is characteristic of the young oils produced at the beginning of the harvest season.
Bitter: A sensation that leaves oil in the mouth, especially on the sides of the tongue, being characteristic of the first oils produced and synonymous with healthy, young, quality oils. It is also caused by the natural antioxidants of the oil.
Mild: Characteristic of mature oils produced in the second part of the harvest season, these being oils with a bitter and light spiciness
Guided visits
If you wish to visit our facilities you can arrange it through the contact form or by telephone at +34 953 730 109.
Our doors are open so you can get to know first-hand how our cooperative works.