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Our customer service department offers answers to a selection of frequently asked questions from consumers

Our customer service department offers answers to a selection of frequently asked questions from consumers

Terms of Delivery

In Spain, upon receipt of payment, your order will be delivered within 24 to 72 hours, with notification by telephone number provided by you when ordering.

For shipments to other countries, you can consult our customer service department.

Varieties of oils

Our oils are grouped in 3 olive varieties, each with its own characteristics and Designation of Origin: “Sierra de Cazorla”, Picual and Royal. The Arbequina variety is a variety of olive trees originating from The Holy Land.

Differences between Spicy/Bitter and Mild

Spicy: A sensation that leaves oil in the throat after swallowing, normally found in the healthy oils, whose quality comes from the natural antioxidants of the oil and is characteristic of the young oils produced at the beginning of the harvest season.

Bitter: A sensation that leaves oil in the mouth, especially on the sides of the tongue, being characteristic of the first oils produced and synonymous with healthy, young, quality oils. It is also caused by the natural antioxidants of the oil.

Mild: Characteristic of mature oils produced in the second part of the harvest season, these being oils with a bitter and light spiciness

Guided visits

If you wish to visit our facilities you can arrange it through the contact form or by telephone at +34 953 730 109.

Our doors are open so you can get to know first-hand how our cooperative works.